Direct Service Provider Series 2025

Join our live, virtual sessions & learn practical therapeutic theory and approaches that you can implement immediately to provide effective and efficient direct care services. Theory and techniques have been successfully modified to fit helping relationships that are not primarily therapeutic in nature. The goal of each workshop is to enhance knowledge, skill and confidence in providing effective, efficient, client-centered care.

Topics include Direct Professional Success, Self Care, Healing (Trauma) Informed Approaches, Boundaries, & De-Escalation. Please see the learning objectives below for more information. Attendants are encouraged to define their own learning objectives, as well, for example, “I want to … feel better/have more energy at the end of the day… jump to solutions less & allow participants to work harder…use more empathy.”

This series of four intensive workshops will be conducted from April 8 through April 29. All are half-day webinars. The goal of each session is to enhance knowledge, skill and confidence in providing effective client-centered care.

16 hours of intensive personal online training and coaching with 6 hours of supplemental virtual training for a total of 22 hours training and coaching.

Learning Objectives

• Define my Success
• Understand Self Care
• Review Best Practices in Case Management/Navigation
• Understand the Process of Change
• Learn about the Care Cycle (Intake through Discharge)
• Learn about Therapeutic Communication
• Understand Crisis Management
• Learn about the Care/Treatment Cycle (Intake through Discharge)
• Apply MI & Other Skills in Work with Clients (Intake through Discharge)
• Apply Information & Skills to Case Scenarios
• Plan to Implement Information & Skills on the job

Supplemental Online Trainings cover the following topics:

1. Helper as a Person (50 minutes)
2. Therapeutic Communication (40 minutes)
3. Multiculturalism (1 hour 10 minutes)
4. HIPAA (45 minutes)
5. Mandatory Reporting (45 minutes)
6. Stages of Change (40 minutes)
7. Harm Reduction (30 minutes)
8. Service Planning/Monitoring (40 minutes)
9. Approaches to Difficult Situations (30 minutes)

Direct Service Provider Certificate: Aspire Training will provide a 22 hours certificate of completion for the Direct Service Provider Certification Program, documenting all hours of both in-person and online trainings.